FAQS

 

How does the referral program work?

We believe good news is worth sharing. Our referral program is a reward system for referring State of G to your friends and network. When you register an account, you will receive a referral code that you can share via email and your social networks. Once a successful purchase has been made through your referral code, you will receive a discount code for a $15 credit. Whoever you send the referral to will also receive a discount code. There is no limit to the amount of discount codes you can receive for successful referrals, so share away and reap the rewards. 

 

Why do you offer so few pieces?

We have focused meticulously on every design detail on the pieces we have created. This means fewer pieces, but we believe that less is more. Our brand philosophy is that one doesn't need 5 jackets or 7 cardigans, but rather one staple apparel piece that has many functions when it is made well, functions like it should, and has a timeless appeal. We will build our collection after our initial launch based on this same philosophy.

 

Will you launch more pieces?

Yes, we will launch new pieces every season. We are excited about creating new designs that will last the test of time so we may release fewer pieces than our competitors, but we believe this is an advantage because it allows us to focus on perfecting fewer, better pieces. 

 

Where are your products made?

We do extensive research to locate factories and manufacturers that meet our high standards while still being able to provide costs that we can in turn translate to the best value for our customers. At this time, our manufacturers are located in Asia and all of our designs are made in San Francisco, CA.

 

When will my order arrive?

We ship out orders within 48 hours of receipt of your order. You should receive your piece within 5 days of placing your order. International order times are based on country; please refer to your tracking number to determine delivery date.

 

What is your return policy?

We take returns and exchanges on all orders within 30 days of receipt of the order. Returns and exchanges are free. 

 

Do you ship internationally?

Yes, we do. Shipping costs are calculated based on location and carrier. We have found that HopShopGo.com works well for consolidating international shipments from the U.S. 

 

Do you charge for shipping?

No! Domestic shipping is free regardless of quantity.